Write a professional letter
in seconds, not hours.
Letter Smith writes formal UK letters that actually get results — refund requests, complaints, landlord repairs, parking appeals, and more. Try it free. Unlock the full letter when you're ready.
Free preview — no credit card required. Unlock the full letter from £4.99.
Every formal letter, covered.
Choose your letter type. Add the key facts. We write the rest.
Refund Request
Get your money back for faulty goods or services that weren't delivered.
Generate letterComplaint Letter
A firm, professional complaint to a company or service provider.
Generate letterLandlord Repair Request
Request urgent repairs or maintenance from your landlord, citing your rights.
Generate letterParking Fine Appeal
Challenge a penalty charge notice with a structured, evidence-based appeal.
Generate letterFlight Delay Compensation
Claim EU261 compensation for delayed or cancelled flights.
Generate letterResignation Letter
Leave your job professionally with the right notice and a clean exit.
Generate letterNoise Complaint
Formally escalate a noise issue to your neighbour, landlord, or council.
Generate letterCancel Subscription
Cancel a service or recurring subscription in writing with a paper trail.
Generate letterDebt Repayment Request
Formally request repayment of money owed to you by an individual or company.
Generate letterCouncil Complaint
Raise a formal complaint about council services, housing, or local issues.
Generate letterHow it works
From blank page to ready-to-send letter in under three minutes.
Choose your letter type
Refund request, complaint, landlord repair, parking appeal — pick the situation that fits.
Add the key details
Tell us who it's from, who it's to, and the key facts. Rough notes are fine.
Get your free preview
We generate a professional formal letter instantly. Read the opening before you commit.
Unlock the full letter
Pay once to unlock the full letter, a brief version, key points, and a follow-up template.
Everything you need. Nothing you don't.
Letter Smith is built for people who need a strong letter, not a writing course.
Grounded in UK law
Letters reference the Consumer Rights Act, Housing Act, and other relevant UK legislation where it strengthens your case.
Ready in seconds
Answer a few quick questions and get a full, professional letter faster than writing a draft by hand.
Multiple versions
Unlock the full letter, a brief version, key points summary, and a follow-up template if you get no response.
Proper British English
Letters are written in formal British English, following UK letter conventions and addressing styles.
Professional and assertive
Set your tone. Very formal for official bodies. Polite but firm for everyday disputes. We follow your lead.
Save your letters
Sign in to save, revisit, and copy your letters at any time — useful if you need to follow up.
Real letters. Real results.
From frustrated consumers to tenants fighting their corner — here's what people say after using Letter Smith.
“I'd been going round in circles with customer service for weeks. Letter Smith wrote a letter that quoted the Consumer Rights Act and got me a full refund within four days. Brilliant.”
Rachel T.
Refund request to a major retailer
“My landlord had been ignoring damp issues for months. The letter was professional, firm, and mentioned the Housing Act. He had a contractor booked within two weeks.”
Mark S.
Landlord repair request, London
“I was sure the fine was unfair but had no idea how to appeal it. Letter Smith wrote the whole thing — the council cancelled the charge. Saved me £65.”
Claire B.
Parking fine appeal, Manchester
Frequently asked questions
You tell us the letter type, who it's from and to, and the key facts of your situation. Our AI uses this to write a proper formal letter in British English — complete with the right structure, professional tone, and relevant legislation where it applies. You get a free preview instantly, then pay to unlock the full letter.
Yes. Every letter is generated using the specific details you provide — your name, the recipient, the dates, the facts. We don't use fill-in-the-blank templates. Each letter is written fresh.
The preview is always free — no account or credit card required. Unlocking the full letter, brief version, key points, and follow-up template costs £4.99 as a one-off payment per letter. No subscription, no hidden fees.
Refund requests, complaint letters, landlord repair requests, parking fine appeals, flight delay compensation, noise complaints, job resignations, subscription cancellations, debt repayment requests, and formal complaints to councils.
Where relevant, yes. Letters reference applicable UK legislation such as the Consumer Rights Act 2015, the Housing Act 1988, and EU261 flight compensation rules. This makes letters significantly more effective.
Yes. Create a free account and all your letters are saved to your dashboard. You can revisit and copy them at any time — useful if you need to follow up.
Start writing your letter today.
Free preview. No credit card. Full letter unlocked in seconds.